Who we are
Our website address is: https://connaisseur-de-cigare.com
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data
shown in the comments form, and also the visitor’s IP address and browser user
agent string to help spam detection. An anonymized string created from your
email address (also called a hash) may be provided to the Gravatar service to
see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile
picture is visible to the public in the context of your comment. Media If you
upload images to the website, you should avoid uploading images with embedded
location data (EXIF GPS) included. Visitors to the website can download and
extract any location data from images on the website.
Contact forms Cookies If you leave a comment on
our site you may opt-in to saving your name, email address and website in
cookies. These are for your convenience so that you do not have to fill in your
details again when you leave another comment. These cookies will last for one
year. If you have an account and you log in to this site, we will set a
temporary cookie to determine if your browser accepts cookies. This cookie
contains no personal data and is discarded when you close your browser. When
you log in, we will also set up several cookies to save your login information
and your screen display choices. Login cookies last for two days, and screen
options cookies last for a year. If you select “Remember Me”, your login will
persist for two weeks. If you log out of your account, the login cookies will
be removed. If you edit or publish an article, an additional cookie will be
saved in your browser. This cookie includes no personal data and simply
indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites Articles on this site may include embedded
content (e.g. videos, images, articles, etc.). Embedded content from other
websites behaves in the exact same way as if the visitor has visited the other
website. These websites may collect data about you, use cookies, embed
additional third-party tracking, and monitor your interaction with that
embedded content, including tracking your interaction with the embedded content
if you have an account and are logged in to that website.
Analytics: Who we share your data with
How long we retain your data If you leave a comment, the
comment and its metadata are retained indefinitely. This is so we can recognize
and approve any follow-up comments automatically instead of holding them in a
moderation queue. For users that register on our website (if any), we also
store the personal information they provide in their user profile. All users
can see, edit, or delete their personal information at any time (except they
cannot change their username). Website administrators can also see and edit
that information.
What rights you have over your data
If you have an account on this site, or have left comments,
you can request to receive an exported file of the personal data we hold about
you, including any data you have provided to us. You can also request that we
erase any personal data we hold about you. This does not include any data we
are obliged to keep for administrative, legal, or security purposes. Where we
send your data Visitor comments may be checked through an automated spam
detection service.
Your contact information Additional information
This Privacy Policy is meant to help you understand what
type of private data we collect, how we collect it, why we collect it, and how
we use it.
1. THE TYPE OF PERSONAL INFORMATION WE COLLECT.
We collect and store information you enter on our website or
provide us with in any other way such as your personally identifiable
information including name, address, telephone number and communications and
purchase history; also the Internet protocol (IP) address used to connect your
computer to the Internet; login; e-mail address; password; computer and
connection information. We may also use software tools to measure and collect
session information, including page response times, length of visits to certain
pages, page interaction information, and methods used to browse away from the
page. We also collect payment details, comments, feedback, product reviews,
recommendations, and personal profile. We also collect certain non personal
data to provide analysis on our site traffic, sales and other commercial
opportunities that we feel helps bring a better level of service to our
customers. This may be passed on to third parties for collation purposes or
used internally to improve our level of customer service.
2. HOW WE COLLECT PERSONAL INFORMATION:
When you conduct a transaction on our website, as part of
the process, we collect personal information you give us such as your name,
address and email address. Your personal information will be used for the
specific reasons stated below only. We also collect personal information
indirectly, using website technology such as cookies and tracking tools, see
below. We use external payment processors to process payments made to us. When
you purchase any of our products or services, these organizations collect certain
financial transaction information from you and in some cases Internet Provider
addresses. In connection with the processing of such payments, we do not retain
any financial information such as credit card numbers. All such information is
provided directly to our payment providers, whose use of your personal
information is governed by their privacy policy.
3. USE OF YOUR PERSONAL INFORMATION:
To provide and operate the Services; To provide our Users
with ongoing customer assistance and technical support; To be able to contact
our Visitors and Users with general or personalized service-related notices and
promotional messages; To create aggregated statistical data and other
aggregated and/or inferred Non-personal Information, which we or our business
partners may use to provide and improve our respective services; To comply with
any applicable laws and regulations. To be used for security checks and fraud
detection.
4. HOW AND WHERE WE STORE OUR SITE VISITORS PERSONAL
INFORMATION:
We take every care to ensure the security and privacy of any
information you have provided. When you place an order we use Secure Socket
Layer (SSL) encryption so any information is fully encrypted before it is sent
to us and only we can receive this information. All direct payment gateways
used by our company adhere to the standards set by PCI-DSS as managed by the
PCI Security Standards Council, which is a joint effort of brands like Visa and
MasterCard. PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers. The personal information
that we collect from you may be sent and stored outside the EU in order to
carry out the activities listed in ¨Use of your personal Information¨.
5. HOW WE COMMUNICATE WITH OUR SITE VISITORS:
We may contact you to notify you regarding your account, to
troubleshoot problems with your account, to resolve a dispute, to collect fees
or monies owed, to poll your opinions through surveys or questionnaires, to
send updates about our company, or as otherwise necessary to contact you. For
these purposes we may contact you via email, telephone, text messages, and
postal mail.
6. HOW WE USE COOKIES AND OTHER TRACKING TOOLS:
Cookies are data stored on our site visitor’s browsers when
they visit our website. They are used to keep track of visitors requests of our
site. Without these cookies, websites are unable to keep track of your requests
between pages and would, for example, be unable to build up a shopping cart.
Note: Our web sites business solutions (e.g. payment providers) and third-party
apps may use cookies that aren’t listed in the table above. You can check which
cookies are used on these platforms using your browsers built-in cookie view.
7. HOW DO YOU DECIDE HOW YOU WANT TO HEAR FROM US
We always try to explain why and how we might contact you at
the point you give your information to us. We may contact you by email, post or
phone. If you have signed up to receive marketing from us by text, to stop
this, please reply STOP the last message you received. You can also always
contact us directly via our customer service, via phone or via email.
8. PROTECTING YOUR INFORMATION
We do our utmost to protect user privacy. No data
transmission over the Internet can however be entirely secure, and therefore we
cannot guarantee the security of your personal information and /or use of the
website. Any information that you send is at your own risk and may be read by
others. However, once we have received your personal information we use strict
procedures to protect the security of your personal information.
9. DISCLOSING YOUR INFORMATION
We may disclose any information in order to enforce our
terms and conditions, which may include exchanging information with other
companies and organisations for the purposes of fraud protection and detection.
We may also share your personal information with any of our group of companies.
We may also share your telephone number as well as the delivery address with
the delivery service provider. We use “Constant Contact/Mailchimp” as an email
marketing tool. Your email address may be registered with this 3rd party and
you have the option of unsubscribing from “Constant Contact/Mailchimp” using
their tools. We never sell personal information, or pass it to third parties
without your permission.
10. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
You can update your details by accessing your account pages
on the website. You have the right to access the personal information held
about you. Contact us by phone or email to do this. You would need to provide
proof of identification
11. THIRD PARTIES
This Privacy Policy does not apply to any third party links,
products or services provided through such links. Any information you provide
by following a link will fall under the Privacy Policy of the third party.
12. CHANGES TO THE PRIVACY POLICY
We reserve the right to change this privacy policy without
notice. By providing any information to connaisseur-de-cigare.com you
accept our Privacy Policy. This Privacy Policy does not apply to any third
party links, products or services provided through such links. Any information
you provide by following a link will fall under the Privacy Policy of the third
party.